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Terms & Conditions

PREAMBLE

The present general terms and conditions about the purchase of goods from Central de Compras Web are established between:

1. On one side, the Society Central De Compras De Levante, S.L registered in the registro mercantil de Valencia Tome 8948, Book 6233, Folio 152, Page: V-131023, to be domiciled in Valencia with headquarters in C/Muntanya del Flare 14 (the old En Proyecto 14 Street), 46190 Ribarroja de Turia (Valencia) Spain. Our VAT number is B98062722.

2. And, on the other side, any person who places an order (onwards, the CLIENT).

 

ARTICLE 1 – OBJECT

The present general terms and conditions about the purchase of goods have the purpose of defining the modalities of sale between the CLIENT and CENTRAL DE COMPRAS, since placing the order, deliver and payment, to after-sales service.

ARTICLE 2 – PLACING YOUR ORDER

If you submit an order for goods via this site, your order is an offer to us to buy the goods on our website. To submit that order implies the previous knowledge and irrevocable, express, full acceptance by the client of the present terms and conditions.

The tariff displayed in www.centraldecomprasweb.com is VAT included.

Transport fares are automatically calculated depending on the product and the delivery address. If your zone is not displayed, please send us and e-mail to:

www.centraldecomprasweb.com will keep the electronic document of each purchase that will be available for any doubts or claims by clients.

All the information we receive will be protected according to the Data Protection Law.

ARTICLE 3- DELIVERY

Once confirmed the refund, payment or deposit, orders placed on www.centraldecomprasweb.com will be sent.

Standard delivery will be from 2 to 20 working days from the order confirmation date by means of the payment chosen.

Depending on the kind of product these terms may vary. The clients will be informed at all times of manufacturing dates and subsequent delivery.

To send the goods correctly it is essential that the client facilitates the delivery address, telephone number and e-mail accurately.

If after 3 days of placing your order the transference or deposit has not been paid the order will be automatically cancelled.

In case of not having stock of goods, the client has the option of making a reservation by crediting 200€. The delivery must be done once we have the product at our disposal.

For tracking an order, the CLIENT can consult the section ‘Track your order’ in the web page www.centraldecomprasweb.com

The vast majority of products offered in our web site: www.centraldecomprasweb.com are supplied in boxes to save you delivery costs and to protect the goods while travelling (corks, wrappings, bags, cardboards, etc...) because of that:

Some products may need assembly of some of their parts such as: furniture; tables, chairs, armchairs, sofas, fitness’ products, shower panels, etc. It also exists the possibility of partially assembled products and you just have to assemble some of their components, as in:  whirlpools, shower panels, massage armchairs, relaxing armchairs, etc.

This process must be done by the client.

Delivery by haulage company from door to door. In case that the CLIENT lives in a flat of buildings, the delivery is right until the main building door, transporter has no obligation of taking up the goods. It is very important to check the order or products the same day of delivery, since it is insured, in case of breaking or damaging the goods during delivery service, the haulage company is in charge of the product’s replacement on condition that the incidence is notified within the same day (24 Hours) since the delivery and must send a picture to info@centraldecomprasweb.com .

Any complaint or incidence about the delivery must be indicated on the delivery note of the transporter.

 

ARTICLE 4- WITHDRAWAL

You have the right to withdraw the product and request your payment within 14 working days since the delivery.

The CLIENT will be responsible for all the expenses as a consequence of the right of withdrawal, as well as any deterioration found in the product. All goods returned by any reason must be packed by the client in its original package.

 

ARTICLE 5- RETURNING FAULTY GOODS

Notifications of this type of incidences shall be made through e-mail to info@centraldecomprasweb.com  in which you must explain what the damage or bad working is, and if needed you must also attach a picture in which the damage is displayed.

In case of not performing like that, the company reserves the right to refund previous exhaustive control of our after-sales service. All the information shall be perfectly proved by digital media (video, photography...)

In case of return, the refund will be accomplished once the product is back in our installations, perfectly packed, all-expenses-paid by the client and previous exam by our technical service.

www.centraldecomprasweb.com will not be able to accept returns of damaged products by the user that had been used by this one, or without the original package, provided that there is not a lack of accordance of the device with the terms, periods and other legal conditions established in the RDL 1/2007. As soon as the goods are received in our warehouse, and previous verification of its condition, we will proceed to refund the amount agreeing with the payment method the client made.  

 

ARTICLE 6- PRICES

All prices from the articles quoted in our web page are regulated by the current fare. Information displayed on this site related to pricing is subject to change by Central de Compras de Levante S.L.  without previous notice.

Unless otherwise stated, all prices shown at www.centraldecomprasweb.com are inclusive of VAT and other applicable taxes. The prices shown do not include the delivery fee, which will be added automatically to your total order price at the end of your shopping according to the type of product and the delivery postcode.







ARTICLE 7- PAYMENT

We accept the following payment methods:

1) By credit card: VISA-MASTERCARD-MAESTRO-AMERICAN EXPRESS

      

2) Bank transfer or a deposit in our bank account:

Bank: LA CAIXA name CENTRAL DE COMPRAS to the following account:

ES10 2100-2806-66-0200073690

Clients’ information must be clearly indicated to be able to identify them with the order.

3) Cash on delivery (COD):

If you chose the COD system to pay, you must pay for deposit confirmation the following amounts:

·         200Euros if the order is over 800 Euros

·         100 Euros if the order is between 301 and 799 Euros.

The payment needs to be done in Central de Compras Web:

Bank: LA CAIXA name CENTRAL DE COMPRAS to the following account:

ES10 2100-2806-66-0200073690

Clients’ information must be clearly indicated to be able to identify them with the order.

This type of payment has a 5% surcharge over the price of the product in concept of commission for COD, which is the amount the haulage company charges for the process of charging. Once the delivery had been processed it may only be cancelled paying the totality of occasioned shipping costs.

Clients’ information must be clearly indicated to be able to identify them with the order.


The minimum order amount that we accept payment with COD is 100 €.

4) PAYPAL payment throughout bank account or credit/debit card (steps):

1. - Sign in with user and password in PayPal www.paypal.es

In case of not being signed you can register by clicking the same link.

2. - Specify the e-mail where the payment is being made:

3. - Specify the amount of the purchase

4. - Select the option products and continue

To make a payment through PayPal it is necessary to be registered, totally free:

https://www.paypal.com/es/cgi-bin/webscr?cmd=_home-customer&nav=1      

  

5) Payment through Cofidis

It is also possible to pay by the payment platform Cofidis.

  

ARTICLE 8- WARRANTY

All products from www.centraldecomprasweb.com include a 2 years warranty.

Warranty comes into effect since the reception of the order and the delivery day will be the first day of commencement.

Any arising problem with the product during the warranty period must be notified by e-mail to info@centraldecomprasweb.com if possible with pictures identifying the problem. In case of any necessary repair you must send your purchase all-expenses-paid accompanied with an invoice copy to the address:

C/Muntanya del Flare 14 (antigua Calle En Proyecto 14), 46190 Ribarroja del Turia (Valencia) España/Spain.

Consumers have two months at their disposal since knowing the lack of approval with the product in which communicating the seller.

 

ARTICLE 9- LAW AND COMPETENCE

To any doubt resolution each of us agrees to bring legal actions relating to these general terms and conditions and the returns policy. Both parts must submit to the Courts of the consumer’s address.

The current terms and conditions will be regulated, whether interpretation or execution, by Spanish law of distance sale and electronic commerce:

  • Ley Orgánica 15/1999, 13 de diciembre, de Protección de Datos de Carácter Personal (LOPD);
  • Ley 34/2002, de 11 de julio, de Ley de Servicios de de la Sociedad de de la Información y de del Comercio Electrónico (LSSICE)
  • Ley 7/1998, de 13 de abril, sobre Condiciones Generales de la Contratación
  • Real Decreto Legislativo 1/2007, de 16 de noviembre, por el que se aprueba el texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios
  • Entre otras leyes complementarias

 

ARTICLE 10- PERSONAL DATA PROCESSING

Central De Compras De Levante, S.L is a company registered in the registro mercantil de Valencia Tome 8948, Book 6233, Folio 152, Page: V-131023, to be domiciled in Valencia with headquarters in C/Muntanya del Flare 14 (old En Proyecto 14 Street), 46190 Ribarroja de Turia (Valencia) Spain. Our VAT number is B98062722 and we ensure that personal information that you provide to us during the order process will be kept under security levels that prevent its loss, manipulation or non authorized access.

In compliance with current legislation of the Organic Law 15/1999, December 13th, of Data Protection with Personal Character, we inform that all data provided by the CLIENT, by any means, during the commercial relationship with our company, will be incorporated to our file which titular and responsible is Central De Compras De Levante, S.L. and they will be treated with the maximum confidentiality.

The aim of keeping and treatment of data is to arrange a commercial relationship, the applications and/or orders and its payment and, likewise, dealing with marketing purposes and commercial research.

Dealing with marketing purposes and commercial research will imply to send, by means forward indicated, information, publicity and commercial promotions of commercialized products by Central de Compras de Levante, S.L. to these effects, personal data which is facilitated may be disclosed to other companies lending us services with the finality of sending information, marketing and commercial promotions from their own and other companies, as well as being able of making a crossed treatment of your data to determine the holding as a client condition and avoid duplicated sends. 

Publicity and commercial research actions could be made by any means, including telephone calls, SMS, MMS messages, e-mail and postal code.

The holder of the data must be aged 18 years or over. Except for the opposite it will be considered necessary to fill in all the required data in the form. In case of not to accomplish that, Central De Compras De Levante S.L. will be able to, depending on the case, not to issue your request.

Your permission for the treatment of your data for marketing purposes and commercial research will be understood as borrowed by evident and unequivocal throughout the communication of your data to Central De Compras De Levante S.L. being able to object to it in the following terms below.

We inform that when filling in the Central De Compras De Levante S.L. form as a holder and responsible for the personal data; you have the rights of access, rectification, cancelation and opposition to receive publicity, as well as revoke the given consent.

To manifest your opposition of receiving publicity, as well as any other procedure, Central De Compras De Levante S.L. offers to the CLIENT different mediums:

 

·         Sending a writing communication to Central De Compras De Levante S.L. C/Muntanya del Flare 14 (Old street En Proyecto 14), 46190 Ribarroja del Turia (Valencia) Spain, enclosing an ID copy.

·         Sending an e-mail to with the matter LOPD and indicating name/surname and client number along with the sentence I DO NOT WANT TO BE SENT PUBLICITY FROM CENTRAL DE COMPRAS and/or I DO NOT WANT TO BE SENT PUBLICITY FROM OTHER COMPANIES.

·         Or calling to the telephone of customer service 654 040 380, indicating your name/surname and client number, along with the request you would like to exercise.

 

ARTICLE 11- INTELLECTUAL PROPERTY

All the elements, either visual or sonorous, including the underlying technology from the web page www.centraldecomprasweb.com are protected by the copyright, trademarks and patent law.

 

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